How to · For Company Admin
How do I close my company's workspace and delete its data?
A company administrator opens Your account and presses Delete this workspace. After an offer to download a copy of everything, it is deleted 30 days later, and can be cancelled until then.
On screen: Your account
- Press your name at the bottom of the menu to open Your account (on a phone: More, then Your account and devices).
- Under Delete this workspace, press Delete this workspace.
- Press Download a copy: one file with every customer, lead, quotation, invoice, payment, project, vendor and employee record. Keep it safe; after deletion nothing can be recovered. Uploaded files stay where they are until then, so download any you need from Documents.
- Type the workspace name, confirm with the code we email you (or your password), and press Ask for deletion. We email you a receipt with the date.
- The workspace keeps working for 30 days. Changed your mind? Press Cancel the deletion on the same page before then.
- After 30 days the Inbecto team deletes the workspace with everything in it: customers, leads, quotations, invoices, payments, projects, team access and uploaded files.
This cannot be undone once it is done. Lywin keeps the tax invoices for your Inbecto subscription as the law requires.
The page says it is not switched on yet? Raise a help request and we will do it for you.
Just stopping for now? Simply do not renew. The workspace waits with your data until you pay again.
Read next
- How do I delete my Inbecto account? · Signing in and your account
- It says my free trial has ended. Is my data gone? · Plan, trial and paying for Inbecto
- How do I export my data? · Import and export